Our privacy policy and you
We take privacy and data security seriously. We are committed to transparency in the collection, use and disclosure of your personal information. This Privacy Policy describes how we use personal information, and the circumstances under which we may share this information with a third party. This Privacy Policy applies to the privacy practices of Safe and Smart Drive Canada on our website located here: www.safeandsmartdrive.com and associated websites, platforms or applications (collectively and each individually, the "Safe and Smart Drive Platform").
By visiting and/or using the Safe and Smart Drive Platform (SASDP), you consent to the collection, use, storage, disclosure and transfer of your personal information as set out in this policy. In some cases, we may ask you to provide explicit consent if we intend to collect, use or disclose your personal information otherwise than as indicated in this Privacy Policy, however sometimes your consent may be implied through your conduct with us.
If you do not agree with any part of this Privacy Policy you should not conduct any transactions on the SASDP.
Collection and use of personal information
We collect your name, phone number, email address, a hashed password of your selection, the date and time of account creation and the IP address and device identifier of the device used for account creation. We use this information to administer your account, to enable your access to the Safe and Smart Drive Canada Platform, verify your identity as an authorized user concerning any accounts, and to implement, carry out and maintain security measures aimed at protecting our customers from identity theft, fraud and unauthorized access to an account.
We may offer you the opportunity to otherwise engage with Safe and Smart Drive Canada or its content on or through Social Media. When you engage with us through Social Media websites, plug-ins and applications, you may allow us to have access to and disclose certain information associated with your Social Media account (e.g., name, username, email address, profile picture) to deliver content or as part of the operation of the website, plug-in or application.
We collect information relating to any orders you place on the SASDC platform, including the IP address of the device used to place the order to help protect against theft, fraud and unauthorized access to an account, and certain payment information using the secure services of our payment processors. Payment operations are outsourced to our payment processors and we do not store your credit card information in our systems other than the first four and last four digits of the credit card number.
If your order has been placed for delivery, we collect the physical address to which you have requested delivery. We use this information to complete your delivery, and to allow you to select previously entered addresses for future deliveries.
We may collect your order history including the date, time, cost, order type (seat belts and / or air bag modules), physical address and delivery instructions (if a delivery order), method of purchase, and order details. We use this information to ensure that your order has been completed and to improve our service offerings.
We may use your personal information to contact you for your views regarding Safe and Smart Drive Canada and to notify you occasionally about important changes or developments to the Safe and Smart Drive Canada Platform, products, services or your account. You cannot opt out of receiving notifications of important changes or developments (e.g. to this Privacy Policy or the Terms of Service/Use) unless you discontinue use of the Safe and Smart Drive Canada Platform.
You agree that we may use your personal information to let you know about our other events, products and services that may be of interest to you including services that may be the subject of direct marketing. We may contact you to do so by telephone, SMS/MMS and email. It is always your choice whether to receive or to continue receiving such marketing materials and updates from Safe and Smart Drive Canada. If you no longer wish to receive direct marketing communications, you can opt-out using the unsubscribe mechanism in the marketing communication itself (e.g. by clicking the unsubscribe link at the bottom of an email or by replying with the word "STOP" to an SMS/MMS or by following other provided instructions).
From time to time, Safe and Smart Drive Canada may offer you the opportunity to participate in one of our surveys or other research, or to provide feedback regarding your order or experience with us. The information obtained through our surveys and research is used in an aggregated, non-personally identifiable form to help us understand users of the Safe and Smart Drive Canada Platform and to enhance our product and service offerings.
When you enter a contest or participate in a promotion, Safe and Smart Drive Canada may collect your name, address, phone number, email address, and other information you provide. This information is used to administer your participation in the contest, sweepstakes or promotion.
When you contact us with a comment or question, we collect the information you provide such as your name and email address, along with additional information that we may need to help us promptly respond to your inquiry. We retain this information to assist you in the future and to improve our customer service and service offerings. We also use personal information to establish and manage our relationship with you and provide quality service. We may record voice calls for training and quality purposes.
Information we collect automatically
We and our third-party service providers, including Google Analytics, collect, process, store and analyze information when you visit the Safe and Smart Drive Canada Platform. We also use "cookies" or other tools that track, measure and analyze the behaviors and usage patterns of visitors to the Safe and Smart Drive Canada Platform. We use this information to help us understand how visitors engage with the Safe and Smart Drive Canada Platform and to improve our visitors’ experience.
We use cookies for analytics purposes as well as for certain features of the Safe and Smart Drive Canada Platform. The use of cookies is an industry standard and many major browsers and smartphones are initially set up to accept them. You may set your web browser or smartphone to notify you when you receive a cookie or to not accept certain cookies. However, if you decide not to accept cookies from the Safe and Smart Drive Canada Platform, you may not be able to take advantage of all its features.
Some third-party service providers may use cookies on our site. We have no control over those cookies and they are not covered by this Privacy Policy.
You can obtain additional information on Google Analytics’ collection and processing of data and data privacy and security, including how to learn more about opting out of Google Analytics’ data collection by visiting the Google Analytics website.
Disclosure of personal information
We may use the personal information that you provide to us if we are under a duty to disclose or share your personal information in order to comply with (and/or where we believe we are under a duty to comply with) any applicable legal obligation; or in order to enforce the Terms of Service/Use and any other agreement we have with you. This includes exchanging personal information with other companies and other organisations for the purposes of fraud protection and prevention. We and our service providers may use or disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable law or legal process. Your personal information may also be used or disclosed where necessary or desirable for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Safeguarding and retention of personal information
We have implemented administrative, technical and physical measures to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We restrict access to your personal information to Safe and Smart Drive Canada personnel and authorized service providers who require access to fulfill their job requirements.
We will keep your information where we have an ongoing legitimate business need to do so (for example, while you hold an account with us and for a reasonable period of time thereafter, or to enable us to meet our legal, tax or accounting obligations). We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personal information, or account recovery, or if required or permitted by law. All retained personal information will remain subject to the terms of this Privacy Policy. If you request that your name be removed from our databases, it may not be possible to completely delete all your personal information due to technological and legal constraints.
The transmission of information via the internet is not completely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your personal information or other data transmitted to the Safe and Smart Drive Canada Platform; any transmission is at your own risk. Once we have received your personal information, we will use organizational and technical safeguards to try to prevent unauthorised access. Please also note that the Safe and Smart Drive Canada Platform contains links to third party websites, which are not governed by this Privacy Policy. When you click on such a link, you will leave our service and go to another site. During this process, another entity may collect personal information from you.
Access to personal information and withdrawal of consent
You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records and may restrict access to personal information as required or permitted by applicable law or legal process.
You may withdraw or modify your consent to any ongoing and future collection and use of personal information at any time, subject to legal and contractual restrictions, provided that reasonable notice is given to us. If you withdraw your consent to receive information regarding certain products, publications, services or events being offered by Safe and Smart Drive Canada, you will no longer receive those types of communications.
Updates to the privacy policy
This Privacy Policy is current as of the “Last Updated” date which appears at the bottom of the page. Your continued use of the Safe and Smart Drive Canada Platform after any change of our Privacy Policy will constitute your acceptance of the revised terms of this Privacy Policy. We may update this Privacy Policy from time to time as required to reflect changes to our privacy practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact us
Safe and Smart Drive Canada welcomes your comments, concerns and questions regarding this Privacy Policy and the use of your personal information. If you would like access to your information, if you have any comments, queries or requests relating to our use of your personal information, if you would like a copy of our Privacy Policy emailed to you or if you find any errors in our information about you, please contact us at:
Safe and Smart Drive Canada
64 Christopher St. Unit B
Winnipeg, Manitoba
R5R 0E5
or by email info@safeandsmartdrive.ca
Last Updated: April 6, 2020